Customer Testimonials

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Google Nov 28, 2022

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Google Nov 24, 2022

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Google Nov 24, 2022

Great service Thank you

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Google Nov 23, 2022

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Google Nov 23, 2022

One of the best dealerships around.

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Google Nov 23, 2022

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Google Nov 22, 2022

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Google Nov 22, 2022

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Google Nov 22, 2022

Flawless transaction, the sales team was willing to accommodate my financial needs.

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Google Nov 20, 2022

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Google Nov 20, 2022

Performed service on my vehicle as promised. They did a great job. Very thorough and faster than expected.

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Google Nov 19, 2022

I took my 2021 sportage over for oil change and tire rotation before traveling over the holidays. My car was ready when promised (Actually sooner) and was washed. It looked great and the wait goes quickly because they have a large TV (although I always bring a book) and a variety of snacks are available for customers The service people have always been very accomedating and explain exactly what will be done.

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Google Nov 19, 2022

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Google Nov 18, 2022

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Google Nov 18, 2022

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Google Nov 17, 2022

I had an appointment, got right in and out within the time they told me, an hour. Fast and friendly. The lobby was clean and had lots of beverages to choose from, a nice touch..

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Google Nov 17, 2022

This is the second car I have purchased at this location. They do not disappoint. Today was a service appointment it went very fast and got my niro washed also. Great people!! Thanks to everyone

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Google Nov 17, 2022

Nick was awesome! Helped us make the best decision for our family!

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Google Nov 16, 2022

Very nice people. I had to get a part delivered they gave me a great loaner car manager went out of his way to help me. I’ll definitely do my business here very nice and professional.

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Google Nov 16, 2022

Awesome. Traded and was in and out in one hour.

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Google Nov 16, 2022

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Google Nov 16, 2022

Gage was very helpful and knowledgeable.

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Facebook Nov 15, 2022

Great service , everyone is so nice ..

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Google Nov 15, 2022

After searching for something in the used market, with air, all-wheel drive and good on gas I came upon a Caliber at Rusty Wallace Kia. Being from Wisconsin and a dealer's son who also worked there selling cars on occasion for the first forty years of my life I know a little thing about the business. I got a call on my inquire from the sales representative Dylan Hattula. Told him which car and to hook me up. I did the finance information by phone and they structured the sale in my budget even a discount I hadn't ...

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Google Nov 13, 2022

Good overall work just delayed in completing all work.

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Google Nov 13, 2022

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Google Nov 12, 2022

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Google Nov 12, 2022

Margie is the best in there!!!!

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Google Nov 12, 2022

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Google Nov 12, 2022

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Google Nov 12, 2022

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Google Nov 12, 2022

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Google Nov 12, 2022

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Facebook Nov 11, 2022

I love it. Very nice people. I went to just look. Brandon Belue drove a black Kia Soul around for me to look at and I fell in love with it. Everyone was nice and helpful. I Highly recommend Rusty Wallace Kia Knoxville. I love my car.

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Google Nov 11, 2022

Every vehicle purchased has been great.

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Facebook Nov 10, 2022

I had the best customer service from the newest service manager! I had scheduled an appointment in the service department and there was an issue with loaner cars being available. However, the new service manager offered to drive me to work and drive my car back when it was finished being serviced. I have never had such exceptional service a dealership! I highly recommend Rusty Wallace Kia of Knoxville.

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Google Nov 9, 2022

I’m taking an impromptu road trip and needed my car checked for trip worthiness. My dealer was not able to fit me in for almost 3 weeks. I called Rusty Wallace and was advised to come in as a “walk-in”. I did not have an appointment and was prepared to wait hours. I was in and out in less than 40 minutes. And here’s the amazing part - it cost me $0! Friendly people, Donnie the service manager ensured I would be taken care of, and Vaughn handled my intake and exit. It was a very positive experience.

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Google Nov 9, 2022

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Google Nov 8, 2022

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Google Nov 7, 2022

The service tech was friendly and answered all of my questions. He was prompt upon my arrival and I was in and out within a hours time.

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Google Nov 6, 2022

Everyone is always friendly, quick and professional. I won't go anywhere else. Love my Kia and the people it came with!

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Google Nov 4, 2022

Great dealership all around. I have purchased 3 vehicles from this location and everyone from the salesman that sold me the vehicles to the people that schedule the service appointments to the people working in the drop off area for service, they are all so nice and give excellent customer service. I feel very much cared for while I am at Rusty Wallace Kia on Callahan Dr. Thank you for the excellent customer service!

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Google Nov 4, 2022

It’s really nice I will be back

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Google Nov 2, 2022

Tushar takes good care of us.

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Google Nov 2, 2022

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Google Nov 2, 2022

Service was due on my vehicle and due to my busy schedule I couldn’t get it scheduled in time. Rusty Wallace on Callahan Dr. were able to squeeze me in without an appointment. Customer service was outstanding also. Thanks

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Google Oct 29, 2022

Great service and very helpful.

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Google Oct 29, 2022

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Google Oct 29, 2022

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Google Oct 28, 2022

Took my car in for a service recall this morning. Excellent service, quick turnover and very courteous personnel. Have not been disappointed in this business so far. A-1!

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Google Oct 27, 2022

Excellent customer service as always by Jake Bull and his staff of salesmen. They literally went above and beyond to make sure we were taken care of and satisfied

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Google Oct 27, 2022

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Google Oct 27, 2022

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Google Oct 26, 2022

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Google Oct 26, 2022

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Google Oct 26, 2022

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Google Oct 25, 2022

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Google Oct 24, 2022

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Google Oct 22, 2022

Very professional service. Down to earth and willing to answer any questions you have. My favorite dealership by far.

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Google Oct 21, 2022

Had the best experience picking out my new Kia! Chase was super helpful!

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Google Oct 21, 2022

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Google Oct 21, 2022

I have to say amazing as always. Service was so helpful even when my car was not finished and I had vacation plans. I always have a great experience with service. They truly went above and beyond!

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Google Oct 20, 2022

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Facebook Oct 19, 2022

Very professional and work very hard to meet your needs.

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Google Oct 19, 2022

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Facebook Oct 18, 2022

The help we receive from the staff was very helpful and answer questions we had.

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Google Oct 18, 2022

Everyone that works there were all very courteous, informative, the place of business was very very clean , Thank you to Brandon I love my Land Rover

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Google Oct 15, 2022

Great car buying experience The sales person was very helpful and easy to work with. Highly recommend Rusty Wallace Kia of Knoxville.

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Google Oct 15, 2022

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Google Oct 15, 2022

Service preformed as requested-super nice employees

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Google Oct 14, 2022

Tushar was super helpful and got me exactly what I was looking for. He stayed after close and had the car ready to go the next day!

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Google Oct 12, 2022

Great service. Very professional and the waiting area is awesome. Nice and friendly staff as well. Overall a great experience. I highly recommend Rusty Wallace Kia! On a personal note, a salesman named James…..super great person and I really appreciate our discussion!

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Google Oct 11, 2022

Great experience from beginning to end.

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Facebook Oct 8, 2022

Made an appointment for the service department 2 weeks ago. Greeted by very friendly customer rep to get my car information. Service advisor was excellent and the snack and beverages provided hit the spot as I waited for my car!

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Google Oct 7, 2022

Great service! Always expedient timing! Kenny Bower is my go to salesmen. Johnathon Massey is my go to service man!

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Google Oct 6, 2022

My husband decided he wanted to check out the Kia place on Callahan. When we pulled in a young gentleman came up to us and introduced hisself as Russell Mountgomeey and how could we help him. Me. Mountgomery was very courteous and helpful in helping us get a car. Everyone was fast and efficient with putting us in our new car. I was overjoyed when Russell came to us and said we were approved. I will be sending my daughter there and anyone that want to get a car. Thank you all so much

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Google Oct 5, 2022

They took care of several recalls for our Kia Sorento and a very timely and professional manner. We were very pleased with the service given!

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Google Oct 5, 2022

Very fast and courteous service

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Google Oct 5, 2022

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Google Oct 5, 2022

Called for a re call check, Got in that afternoon, MY car was fixed same day, Frank in service was above and beyond for customer service, Waiting room clean, Every snack and drinks COMPLIMENTARY WHILE YOU WAIT, I will never use another KIA Dealership but this one again, Will recommend to every one,

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Google Oct 4, 2022

Casey, in the service department, is the best! You're in good hands with her. She truly listens to your concerns.

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Google Oct 3, 2022

The sales personnel were polite and courteous. They did not use high pressure to purchase a vehicle or add items that we did not want and were knowledgeable about the different models.

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Facebook Oct 2, 2022

friendly, good experience

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Google Oct 1, 2022

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Facebook Oct 1, 2022

Excellent service from start to finish they even addressed the coupon problem where the web team took down the coupon before expiration date.

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Facebook Sep 30, 2022

Everything, great company perfect service.

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Google Sep 29, 2022

I couldn’t be more pleased with my experience while purchasing a new car this weekend. I have always hated car shopping and the whole pushy experience, but this time I was shockingly surprised. Chase (my salesman) was very knowledgeable and helpful without making me feel pressured at any point. I also appreciated that he was honest about what add-ons would be something to consider vs ones that were unnecessary.

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Google Sep 29, 2022

These guys were great! First I went for my appointment, but I was a day early! They squeezed me in anyway. Mechanic said he saw my car was dirty and washed it before I got it back. Over achievers.

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Google Sep 28, 2022

Everyone was kind. Dylan was exceptional. We would definitely buy a car from them in the future.

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Google Sep 28, 2022

Great experience buying a new Kia! Highly advise asking for Kenny Bower. He’s excellent to work with!

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Google Sep 28, 2022

Great, Nick did a great job new his product very well was very efficient

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Google Sep 27, 2022

Had a great experience with Rusty Wallace! Worked with me to get a lower APR and didn’t try to haggle! Also worked with all my payments and were very understanding. Definitely recommend!

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Google Sep 27, 2022

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Google Sep 25, 2022

Great job as always. Very courteous and professional.

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Google Sep 25, 2022

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Google Sep 24, 2022

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Google Sep 23, 2022

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Google Sep 22, 2022

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DealerRater Sep 18, 2022

Wow! They made buying my daughter’s first new car a breeze. Thank you so much Kenny and Joe.

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DealerRater Jan 26, 2022

Had a wonderful, fast oil change and tire rotation. Frank in service was great to work with.

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