Customer Testimonials

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Google Jan 21, 2022

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Facebook Jan 21, 2022

Service was exceptional the service advisor that I had with Casey Beth Stanford I think she went above and beyond and I was just really pleased my Rusty Wallace KIA of Knoxville, has expand it and made it more comfortable in the waiting area and their people are extremely professional thank you I just want to say I was very pleased Diana L Grotstuck

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Google Jan 20, 2022

Best car buying experience ever. Tushar was amazing and helped me custom order and purchase my dream car! Will be returning for all my service and future car needs!

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Google Jan 20, 2022

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Google Jan 17, 2022

It was a quick, professional experience. I always enjoy my time there. Thanks

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Google Jan 16, 2022

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Google Jan 15, 2022

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Google Jan 15, 2022

Nick was a pleasure to deal with. Very knowledgeable and he answered every question we had.

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Google Jan 15, 2022

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Google Jan 14, 2022

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Google Jan 14, 2022

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Google Jan 13, 2022

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Facebook Jan 13, 2022

Quick service and immediate service

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Google Jan 13, 2022

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Google Jan 11, 2022

My experience was great. Nick was the salesman I worked with. He was kind, courteous, and easy to talk to. I found the car I wanted online, he worked quickly to make it mine. Everyone I encountered was very friendly! I will be recommending this dealership to anyone looking to purchase a new vehicle!

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Facebook Jan 11, 2022

Everyone I spoke to here was very helpful. Brandon was our salesperson and he was great to work with! We got our new telluride from them and absolutely love it! We aren’t local to Knoxville but chose this dealer because of the good things we heard. Glad we did!

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Facebook Jan 9, 2022

Fast, friendly, and awesome customer service.

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Facebook Jan 9, 2022

Greatest place to shop for a car. Salesman made it a pleasure to purchase a vehicle. We had looked at three other dealerships but did not compare with the professionalism that every person at Rusty Wallace showed us. I would buy another vehicle from them and will recommend them to my friends.

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Google Jan 8, 2022

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Facebook Jan 7, 2022

Great service! Called this morning for an oil change and they had an opening that afternoon. Comfortable waiting area and quick turn around.

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Facebook Jan 6, 2022

Friendly service convenience

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Google Jan 5, 2022

Quick service. Warranty work and oil change. I asked for a tire rotation and a car wash but they did neither so I deducted one star. Does not look like they charged me for a tire rotation so I guess we are ok. I will get the tire rotation another time.

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Facebook Jan 5, 2022

Friendliness Timely service in service dept Good manners Offer refreshments Good explanations

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Google Jan 4, 2022

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Google Jan 4, 2022

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Google Jan 4, 2022

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Facebook Jan 4, 2022

Knowledgeable and professional great service nice people!!!

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Google Jan 2, 2022

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Google Jan 2, 2022

I love my Sportage! . Tushar Shah was efficient, and knowledgeable. The customer service staff is friendly and The service is great. I am also a returning customer of this dealership. If you’re looking for a Kia, this is the place to go. Thank you Tushar and the Rusty Wallace crew !

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Google Jan 1, 2022

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Google Jan 1, 2022

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Google Jan 1, 2022

Great crew and quick service

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Google Dec 31, 2021

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Facebook Dec 30, 2021

Very nice with prompt service and complimentary snacks

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Facebook Dec 29, 2021

Never had a disappointed moment with RWK Knoxville-one great group of employees. Everyone is a pleasure to speak with and engage in conversation regardless if it is about the car or non car dialogue.

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Facebook Dec 29, 2021

Exceptional service. I was approached by a service desk associate. They were very kind and communicated with me very well. My overall visit was excellent

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Google Dec 21, 2021

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Google Dec 21, 2021

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Google Dec 21, 2021

Wonderful car buying experience

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Google Dec 21, 2021

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Google Dec 19, 2021

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Google Dec 18, 2021

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Google Dec 18, 2021

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Google Dec 16, 2021

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Google Dec 15, 2021

Nice people here. They take care of my cars needs. Nice waiting room too.

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Google Dec 15, 2021

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Google Dec 15, 2021

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Google Dec 13, 2021

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Google Dec 12, 2021

Dropped my car off for an oil change and tire rotation an wasn’t going to be able to make it back the same day to get it. The staff at Rusty Wallace Kia took care of everything. They locked my car up in the parking lot and said to come back the next day anytime to get it! The customer service was friendly and kind. It’s the only place I get my Sportage serviced!

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Facebook Dec 11, 2021

Being professional, plus quick service and a comfortable waiting area.

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Google Dec 11, 2021

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Facebook Dec 11, 2021

Was early to appointment took me in. Service was completed quicker than they told me. Service department was excellent.

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Google Dec 11, 2021

Great people. Was a really good smooth experience

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Facebook Dec 10, 2021

Great service. Kind and knowledgeable people.

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Google Dec 10, 2021

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Google Dec 9, 2021

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Google Dec 8, 2021

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Google Dec 8, 2021

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Google Dec 7, 2021

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Google Dec 7, 2021

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Facebook Dec 7, 2021

Good customer service. Good cars and reasonable prices

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Facebook Dec 7, 2021

Everything such great people

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Google Dec 7, 2021

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Google Dec 5, 2021

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Facebook Dec 5, 2021

They’re very sweet and make sure we are well taken care of .

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Facebook Dec 4, 2021

Done a good job and we're done earlier than stated.

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Google Dec 3, 2021

Best service ever. I will never take my car to nobody but them. They are so nice and respectful. The service is A-1 they give you snacks and drinks for your wait. Always smiling faces on everyone there. They are the best

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Google Dec 3, 2021

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Facebook Dec 2, 2021

they were right on the van and they were on time

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Google Dec 2, 2021

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Google Dec 1, 2021

Purchased my used Sorento here, and was well-served by Tushar. The process was easy and reliable. Since then, I’ve had my service completed with the same location and have received quick and trustworthy work.

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Google Dec 1, 2021

Rusty Wallace KIA made buying a car a dream. My salesman Nick Stinnett may look young but he knows what he is doing . He was very professional and listen to my needs in what I wanted in a vehicle . Will definitely refer people to Rusty Wallace with Nick as their Salesman.

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Google Dec 1, 2021

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Google Dec 1, 2021

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Facebook Nov 30, 2021

Service has been very good, was quick and reps were very informative as to what was or needed to be done to my vehicle.

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Facebook Nov 30, 2021

Good service. Friendly staff. Quick results!

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Facebook Nov 30, 2021

Rusty Wallace Kia was so awesome to work with! Russell kept us informed on the delivery date of the vehicle, Ben made the transaction smooth, and the service center was super fast on having the tint done. Best experience I’ve ever had at a dealership!! I LOVE my carnival! Thanks guys!!

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Google Nov 30, 2021

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Google Nov 30, 2021

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Google Nov 29, 2021

Made appointment for oil change 3 weeks in advance (because you have to do this now - no last minute oil changes). Appointment for 9:30. Show up by 9:20...left at 10:30. Car was washed. Complimentary drinks

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Google Nov 28, 2021

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Google Nov 27, 2021

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Google Nov 26, 2021

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Google Nov 24, 2021

My first service visit with my new Kia Sorento for warranty work. High marks all around for all the polite and friendly staff. My vehicle’s issue was explained to me very well.

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Facebook Nov 24, 2021

Great buying/trading/finance experience from Russell, Mike, and Ben. From the moment we placed our order and deposit, the communication was great, and the closing process equally as smooth. My wife loves her new Carnival! Highly recommend!

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Google Nov 24, 2021

I am so pleased with Rusty Wallace kia Callahan. Brandon Belue , Jake Bull, Clay Magee. They did their best to find me what I needed. Took care of me and I will definitely go back there again. So appreciative of them and their whole team.

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Google Nov 23, 2021

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Google Nov 23, 2021

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Google Nov 21, 2021

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Google Nov 21, 2021

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Facebook Nov 20, 2021

Great place to purchase a car! They treat you like family and no pushy sales folk! I am now a customer for life!

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Google Nov 20, 2021

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Google Nov 19, 2021

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Google Nov 19, 2021

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Google Nov 18, 2021

Quality service with a smile! By far the best dealership I’ve ever done business with!

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Google Nov 18, 2021

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Google Nov 18, 2021

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Facebook Nov 17, 2021

Service was great today. Answered questions I had.

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Facebook Nov 16, 2021

The service is excellent!!

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DealerRater Aug 31, 2021

Excellent Service and Staff! This is our second Seltos purchase with the gang! I would recommend them to anyone! Thanks Ben, Jordan, Brandon D., and Jake Bull!

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